Frequently Asked Questions

Below we've answered some of the most commonly asked questions about Certified Pre-Owned Vehicles from Chevy, Buick and GMC.

I'm currently a GM Certified Used Vehicle owner; what has changed?

If you currently own a GM Certified Used Vehicle, you can have faith in our tagline: No Worries. We will still honor the warranties and extra benefits that came with your vehicle. GM remains a strong company, but for clarity’s sake, we decided it was best to identify the different GM makes in our name: Chevrolet, Buick, and GMC. To celebrate this change, we’ve added Owner Care, a new, even more comprehensive owner benefits package. Owner Care will come with your next vehicle, should you choose to purchase another Certified Pre-Owned vehicle from us.

How can I tell if my dealer is a Certified Pre-Owned vehicle dealer?

Many Certified Pre-Owned vehicle dealers have a Certified sign in front of their dealership. If you don’t see the sign, just stop by your local dealer to check, or use our Certified Pre-Owned Dealer Locator to locate a dealer near you.

Once I get to the dealership, how can I tell if a vehicle has been Certified?

Look at the vehicle’s window. Certified vehicles will have a window label identifying them as a Certified Pre-Owned Vehicle from Chevy, Buick, or GMC. Once you see a window label, you can be assured you’re entitled to receive the benefits that only Certified can bring.

How do I locate my nearest participating Certified Pre-Owned vehicles dealer for service?

If you already own a Certified Pre-Owned Chevy, Buick, GMC, Pontiac, or Saturn, find your nearest dealer for service.

What is the Buick CPO 6-Year/100,000-Mile Warranty?

The Buick 6-Year/100,000-Mile1 Warranty started on June 24, 2013, and is valid on 2013 model year and newer Buick Certified Pre-Owned vehicles. It has identical coverage to our standard Certified Pre-Owned 5-Year/100,000-Mile1 Powertrain Limited Warranty with an additional year of coverage. All warranties come with $0 deductible.

1Whichever comes first, from original in-service date. See participating dealer for limited warranty details.