What are Certified Pre-Owned Vehicles from Chevy, Buick and GMC?
Certified Pre-Owned Vehicles from Chevy, Buick and GMC are a smarter way to buy your next used vehicle,
because they provide you with the confidence of new and the affordability of used. Only select cars, trucks and
SUVs from Chevy, Buick, GMC, Pontiac and Saturn that meet our strict age, mileage and condition requirements can
become Certified. Many don't make the cut because they can't meet the standards we've created. Each Certified Pre-Owned
Vehicle from Chevy, Buick or GMC must undergo a rigorous 172-Point Inspection and an extensive mechanical and appearance
reconditioning process. Once Certified, it receives our new, exclusive 2-Year/30,000-Mile1 Standard Certified
Pre-Owned Maintenance Plan, and is then backed by both a 12-Month/12,000-Mile2 Bumper-to-Bumper Limited Warranty and a
5-Year/100,000-Mile3 Powertrain Limited Warranty.
I'm currently a GM Certified Used Vehicles owner; what has changed?
If you currently own a GM Certified Used Vehicle, you can have faith in our tagline: No Worries. We will still honor the warranties and extra
benefits that came with your vehicle. GM remains a strong company, but for clarity's sake we
decided it was best to identify the different GM makes in our name: Chevrolet, Buick and GMC.
To celebrate this change, we've added Owner Care, a new, even more comprehensive owner benefits package.
Owner Care will come with your next vehicle, should you choose to purchase another Certified Pre-owned Vehicle from us.
What vehicles are included in the Certified Pre-Owned Vehicles program?
Chevrolet, Buick, GMC, Pontiac and Saturn makes and models that meet our rigorous Certified selection and
certification criteria. The vehicle cannot be more than six model years old, and it must
have 75,000 miles or fewer on it, and a clean title. Learn more about our certification criteria and processes.
How can I tell if my dealer is a Certified Pre-Owned Vehicles dealer?
Many Certified Pre-Owned Vehicles dealers have a Certified sign in front of their dealership.
If you don't see the sign, just stop by your local dealer to check, or use our
Certified Pre-Owned Dealer Locator
to locate a dealer near you.
Once I get to the dealership, how can I tell if a vehicle has been Certified?
Look at the vehicle's window. Certified vehicles will have a window label identifying them as a
Certified Pre-Owned Vehicle from Chevy, Buick or GMC. Once you see a window label, you can be assured you're
entitled to receive the benefits that only Certified can bring.
What sort of inspection does a Certified Pre-Owned Vehicle undergo?
Every Certified Pre-Owned Vehicle from Chevy, Buick or GM is required to undergo a rigorous 172-point mechanical and
administered by factory-trained dealer technicians. The technicians ensure that everything from the drivetrain to the
windshield wipers is in good working order or they recondition it to our exacting standards. The vehicles are road tested, put up on a lift
for a complete underbody and frame inspection and then completely checked for any cosmetic flaws.
What is Owner Care?
Owner Care is our new vehicle benefits package that raises our already great coverage to new heights. Owner Care is why our vehicles deliver more
satisfaction and certainty than any ordinary used vehicles.
Owner Care includes the following:
- 2-Year/30,000-Mile1 Standard Certified Pre-Owned Maintenance Plan
- 12-Month/12,000-Mile2 Bumper-to-Bumper Limited Warranty
- 5-Year/100,000-Mile3 Powertrain Limited Warranty
- 24-Hour Roadside Assistance
- Courtesy Transportation
- 3-Day/150-Mile Customer Satisfaction Guarantee
- OnStar® Directions & Connections
- SiriusXM Satellite Radio
Click here learn more about the individual benefits that make up Owner Care.
What is the 2-Year/30,000-Mile Standard Certified Pre-Owned Maintenance Plan?
Starting from the delivery of your vehicle, we provide you with an exclusive 2 years or 30,000 miles1
Standard Certified Pre-Owned Maintenance—which includes:
- Oil Changes: based on your vehicle's Oil Life Monitor system
- Tire Rotations
- Multi-Point Vehicle Inspection (MPVI)4
It's just one more way that Certified Pre-Owned Vehicles from Chevy, Buick
and GMC deliver you the value of a used vehicle with the confidence
of a new one.
How long is the 2-Year/30,000-Mile1 Standard Certified Pre-Owned Maintenance Plan good for?
The plan begins when you purchase your Certified Pre-Owned vehicle from a participating Chevy, Buick or GMC dealer and lasts for
2 years or 30,000 miles, whichever comes first.
How many service visits is a customer allowed under the Certified Pre-Owned Maintenance Plan?
The plan is for 2 years or 30,000 miles from the day you purchase your Certified Pre-Owned Vehicle, whichever comes first.
The number of plan service visits during that time is strictly dependent upon the vehicle's Oil Life Monitor system. Complete details can be
found in the Owner Care: Warranty and Maintenance Guide that comes with every Certified Pre-Owned Vehicle from Chevy, Buick and GMC.
What kind of warranties do Certified Pre-Owned Vehicles come with?
All Certified Pre-Owned Vehicles from Chevy, Buick and GMC come with two warranties that combine to provide impressive coverage:
Bumper-to-Bumper Limited Warranty and a 5-Year/100,000-Mile3
Powertrain Limited Warranty.
Click here to learn more.
What does 24-Hour Roadside Assistance entail?
Should you ever run into trouble with your car during its warranty period, 24-Hour Roadside Assistance will be there. You'll be given a contact
who will meet you at the location of your distress and provide you with the necessary assistance. Anytime. Anywhere. 24-Hour Roadside Assistance
is good for the remainder of your vehicle's 5-Year/100,000-Mile Powertrain Limited Warranty.
What is a Vehicle History Report?
A Vehicle History Report
provides you with details about your specific vehicle—alerting you to major
problems like past accidents and fires, or hidden titles. We offer a complimentary vehicle history report with every vehicle we sell. CARFAX,
the most trusted name in vehicle history reports, is our preferred supplier.
How do I locate my nearest participating Certified Pre-Owned Vehicle dealer for service?