Frequently Asked Questions

Below we've answered some of the most commonly asked questions about Certified Pre-Owned Vehicles from Chevy, Buick and GMC.

I'm currently a GM Certified Pre-Owned Vehicle owner; what has changed?

If you currently own a GM Certified Pre-Owned vehicle, you can have faith in our philosophy: No Worries. The benefits that were a part of your Chevrolet, Buick, GMC, Pontiac, or Saturn Certified Pre-Owned vehicle are still in place. You still have the remainder of your 12-Month/12,000-Mile1 Bumper-to-Bumper Limited Warranty, 5-Year/100,000-Mile2 Powertrain Limited Warranty (or 6-year/100,000-mile2 Powertrain Limited Warranty on 2013 and newer Buick vehicles), and 2-Year/24,000-Mile3 CPO Scheduled Maintenance (with 4 included visits). When it's time for your next Chevy, Buick, or GMC CPO vehicle, you will receive all of the benefits outlined on this website.

How can I tell if my dealer is a Certified Pre-Owned vehicle dealer?

Many Certified Pre-Owned vehicle dealers have a Certified sign in front of their dealership. If you don't see the sign, just stop by your local dealer to check, or use our Certified Pre-Owned Dealer Locator to locate a dealer near you.

Once I get to the dealership, how can I tell if a vehicle has been Certified?

Look at the vehicle's window. Certified vehicles will have a window label identifying them as a Certified Pre-Owned Vehicle from Chevy, Buick, or GMC. Once you see a window label, you can be assured you're entitled to receive the benefits that only Certified can bring.

How do I locate my nearest participating Certified Pre-Owned vehicle dealer for service?

If you already own a Certified Pre-Owned Chevy, Buick, GMC, Pontiac, or Saturn, find your nearest dealer for service with our Certified Pre-Owned Dealer Locator.

What is the Buick CPO 6-Year/100,000-Mile Warranty?

The Buick 6-Year/100,000-Mile1 Warranty started on June 24, 2013, and is valid on 2013 model year and newer Buick Certified Pre-Owned vehicles. It has identical coverage to our standard Certified Pre-Owned 5-Year/100,000-Mile1 Powertrain Limited Warranty with an additional year of coverage. All warranties come with $0 deductible.

Can vehicles with an open recall be certified?

Vehicles are not eligible to be Certified Pre-Owned vehicles unless the dealer first performs any needed recall repairs. GM has instructed its dealers to check for recalls and perform any needed repairs before listing any vehicle as a Certified Pre-Owned vehicle. Because of timing issues, or because of dealer error, it is still possible that a vehicle listed on this website needs a recall repair. To check for yourself whether any vehicle on this website needs a recall repair which has not been performed, type in the Vehicle Identification Number at www.recalls.gm.com.

What is the GM Factory Pre-Owned Collection?

The GM Factory Pre-Owned Collection is a new way for shoppers to find and purchase a GM vehicle from a select collection of GM company-owned lease or rental vehicles all with less than 37,000 miles – and each comes with an extended factory warranty. For more information, and to start shopping, visit factorypreownedcollection.com.

  1. Whichever comes first, from date of purchase. See participating dealer for limited warranty details.
  2. Whichever comes first, from original in-service date. See participating dealer for limited warranty details.
  3. Covers only scheduled oil changes with filter, tire rotations, and 27-point inspections, according to your vehicles' recommended maintenance schedule for up to 2 years or 24,000 miles, whichever comes first. Does not include air filters. Maximum of four service events. See participating dealer for other restrictions and complete details.