What are Certified Pre-Owned Vehicles from Chevy, Buick and GMC?
Certified Pre-Owned Vehicles from Chevy, Buick and GMC are a smarter way to buy your next used vehicle,
because they provide you with the confidence of new and the affordability of used. Only select cars,
trucks and SUVs from Chevy, Buick, GMC, Pontiac and Saturn that meet our strict age, mileage and condition
requirements can become Certified. Many don't make the cut because they can't meet the standards we've created.
Each Certified Pre-Owned Vehicle from Chevy, Buick or GMC must undergo a rigorous 172-Point Inspection and
an extensive mechanical and appearance reconditioning process. Once Certified, it receives our exclusive
2-Year/24,000-Mile1 Certified Pre-Owned Scheduled Maintenance Plan, and is then backed by both a
12-Month/12,000-Mile2 Bumper-to-Bumper Limited Warranty and a 5-Year/100,000-Mile3
Powertrain Limited Warranty.
And, as of June 24, 2013 we are introducing an enhanced
6-Year/100,000-Mile3 Powertrain Limited Warranty on 2013 model year and newer
Buick Certified Pre-Owned vehicle. Both Powertrain Limited Warranties come with $0 deductible.
I'm currently a GM Certified Used Vehicles owner; what has changed?
If you currently own a GM Certified Used Vehicle, you can have faith in our tagline: No Worries. We will still honor the warranties and extra
benefits that came with your vehicle. GM remains a strong company, but for clarity's sake we
decided it was best to identify the different GM makes in our name: Chevrolet, Buick and GMC.
To celebrate this change, we've added Owner Care, a new, even more comprehensive owner benefits package.
Owner Care will come with your next vehicle, should you choose to purchase another Certified Pre-owned Vehicle from us.
What vehicles are included in the Certified Pre-Owned Vehicles program?
Chevrolet, Buick, GMC, Pontiac and Saturn makes and models that meet our rigorous Certified selection and
certification criteria. The vehicle cannot be more than six model years old, and it must
have 75,000 miles or fewer on it, and a clean title. Learn more about our certification criteria and processes.
How can I tell if my dealer is a Certified Pre-Owned Vehicles dealer?
Many Certified Pre-Owned Vehicles dealers have a Certified sign in front of their dealership.
If you don't see the sign, just stop by your local dealer to check, or use our
Certified Pre-Owned Dealer Locator
to locate a dealer near you.
Once I get to the dealership, how can I tell if a vehicle has been Certified?
Look at the vehicle's window. Certified vehicles will have a window label identifying them as a
Certified Pre-Owned Vehicle from Chevy, Buick or GMC. Once you see a window label, you can be assured you're
entitled to receive the benefits that only Certified can bring.
What sort of inspection does a Certified Pre-Owned Vehicle undergo?
Every Certified Pre-Owned Vehicle from Chevy, Buick or GM is required to undergo a rigorous 172-point mechanical and
administered by factory-trained dealer technicians. The technicians ensure that everything from the drivetrain to the
windshield wipers is in good working order or they recondition it to our exacting standards. The vehicles are road tested, put up on a lift
for a complete underbody and frame inspection and then completely checked for any cosmetic flaws.
What is Owner Care?
Owner Care is our new vehicle benefits package that raises our already great coverage to new heights. Owner Care is why our vehicles deliver more
satisfaction and certainty than any ordinary used vehicles.
Owner Care includes the following:
- 2-Year/24,000-Mile1 Certified Pre-Owned Scheduled Maintenance Plan
- 12-Month/12,000-Mile2 Bumper-to-Bumper Limited Warranty with $0 deductible
- Powertrain Limited Warranty
- 5-Year/100,000 Mile3 Powertrain Limited Warranty on all Certified Pre-Owned
Vehicles from Chevy, Buick, Or GMC with $0 deductible.
- Enhanced 6-Year/100,000-Mile3 Powertrain Limited Warranty on 2013 model year and
newer Buick Certified Pre-Owned vehicles with $0 deductible (purchased as of 6/24/2013).
- 24-Hour Roadside Assistance
- Courtesy Transportation
- 3-Day/150-Mile Customer Satisfaction Guarantee
- OnStar® Directions & Connections
- SiriusXM Satellite Radio
Click here learn more about the individual benefits that make up Owner Care.
What is the 2-Year/24,000-Mile Certified Pre-Owned Scheduled Maintenance Plan?
Starting from the delivery of your vehicle, we provide you with an exclusive 2 years or 24,000 miles1
Certified Pre-Owned Scheduled Maintenance (maximum 4 service events) which includes:
- Oil and oil filter changes
- Tire Rotations
- Multipoint inspections
It's just one more way that Certified Pre-Owned Vehicles from Chevy, Buick
and GMC deliver you the value of a used vehicle with the confidence
of a new one.
How long is the 2-Year/24,000-Mile Certified Pre-Owned Scheduled Maintenance Plan good for?
The plan begins when you purchase your Certified Pre-Owned vehicle from a participating Chevy, Buick or GMC dealer and lasts for
2 years or 24,000 miles, whichever comes first.
How many service visits is an owner allowed under the 2-Year/24,000-Mile1 Certified Pre-Owned Scheduled Maintenance Plan?
Maximum of 4 service events. Complete details can be found in the Owner Care: Warranty and
Maintenance Guide that comes with every Certified Pre-Owned Vehicle from Chevy, Buick and GMC.
What kind of warranties do Certified Pre-Owned Vehicles come with?
All Certified Pre-Owned Vehicles from Chevy, Buick and GMC come with two warranties that combine to provide
impressive coverage: a 12-Month/12,000-Mile2
Bumper-to-Bumper Limited Warranty and a 5-Year/100,000-Mile3
Powertrain Limited Warranty. And starting June 24, 2013, we are introducing an enhanced 6-Year/100,000 Mile3
Powertrain Limited Warranty on Buick Certified Pre-owned vehicles 2013 model year and newer.
All warranties come with $0 deductible.
Click here to learn more.
What is the Buick CPO 6 Year/100,000 Mile Warranty?
The Buick 6 Year/100,000-Mile3 Warranty starts June 24, 2013, and is valid on 2013 model year and newer
Buick Certified Pre-Owned vehicles. It has identical coverage to our Standard Certified Pre-Owned
5-Year/100,000-Mile3 Powertrain Limited Warranty with an additional year of coverage.
All warranties come with $0 deductible.
What does 24-Hour Roadside Assistance entail?
Should you ever run into trouble with your car during its warranty period, 24-Hour Roadside Assistance will be there.
You'll be given a contact who will meet you at the location of your distress and provide you with the necessary
assistance. Anytime. Anywhere. 24-Hour Roadside Assistance is good for the remainder of your vehicle's
Powertrain Limited Warranty.
What is a Vehicle History Report?
A Vehicle History Report
provides you with details about your specific vehicle—alerting you to major
problems like past accidents and fires, or hidden titles. We offer a complimentary vehicle history report with every vehicle we sell. CARFAX,
the most trusted name in vehicle history reports, is our preferred supplier.
How do I locate my nearest participating Certified Pre-Owned Vehicle dealer for service?